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向世界最好的医院学管理/(美)利奥纳多 L.贝瑞,肯特 D.赛尔曼著= Management lessons from inside one of the world's most admired service organizations mayo clinic/Leonard L. Berry, Kent D. Seltman/张国萍译.-北京：机械工业出版社；美国：麦格劳-希尔教育 (亚洲) 出版公司，2014.06
